24/7 Support Services




Powering Connections

Customer Service & Support.

At our core we are a 24/7 remote and onsite support services organization. We are a team of highly qualified network and system support engineers.  Not only do we support those solutions that we sell and install but we also offer support service options for many legacy technology platforms in the field today.  As one of the few legacy phone and data system support organizations, our team of engineers provide 24/7 remote and onsite break-fix services for a broad array of legacy systems to extend their lifespan and save our customers money. 


Frequently Asked Questions

We Love Interacting With Our Customers and Answering Any Questions You Have About How TekSecute Can Deliver Enterprise-Grade Solutions In Your Properties. If Your Question Hasn’t Been Answered Here, Please Reach Out And One Of Our Experts Will Deliver The Answer!

Do you support phone systems that you did not install?

Yes!  We support most legacy phone systems, providing break-fix services on maintenance contracts

How do I contact your help desk?

You can contact us at 888.824.5885 or by clicking the contact us link in the navigation menu at the top of your screen

Is your helpdesk available 24/7?

Yes, our support staff is available 24/7.


Full-Scope Solutions Delivery



Our team will review your requirements, develop a scope of work detailing how TekSecute will deliver a solution to facilitate, and create a series of pricing options to fit your budget. The design phase might include an onsite survey, review of architectural drawings, and additional information gathering exercises


Our team of installation technicians and project managers with review our designs and develop a plan with your team to execute. This includes persistent communication throughout the installation process and a documented implementation to ensure ongoing supportability by our service team.


Following installation, we offer 24/7 customer support to ensure that guests & residents can get online quickly and easily. Our support team is available via phone, email, or chat, and can provide troubleshooting assistance to any user connecting to your service.