Powering Connections.
Managed Technology Solutions & Support Services For Hospitality, MDU, and Senior Living Facilities
Managed Technology Solutions & Support Services For Hospitality, MDU, and Senior Living Facilities
Let’s Connect!
OVER 25 YEARS
OF WORLD CLASS TECHNOLOGY SERVICES
Learn More about Our Team
For over 25 years TekSecute has been the trusted source for technology infrastructure, carrier solutions, phone systems, video solutions, and customer service. Our clients number in the thousands and they have come to rely on our trusted processes and expertise.
Serving Hospitality, Multi-Dwelling, and Senior-Living Customers, our reputation speaks for itself. Supporting thousands of openings, upgrades, and renovations we know what it take to exceed standards. It doesn’t matter if you have one property or hundreds in your portfolio, each location and each project is met with careful consideration and customization based on your needs. We succeed when you succeed, it’s as simple as that.
Years of Experience
Supported Customers
Supported End-Points
Proudly Serving.
Scalable and Enterprise-Grade Technology Solutions to Multiple Markets
Hospitality
Multi-Dwelling
Healthcare
Small Business
Senior Living
Education
TekSecute
Our Services.
With The TekSecute Technology Group, you know that you are in trusted hands. We’ve installed and supported thousands of client locations, from Boutique Hotels to Grand Resorts. We understand the tight timelines for a New Build site, as well as the importance of Budget-Conscious Technology decisions without compromising quality or Guest Satisfaction.
Internet.
Managed Wired & Wifi Installations Running On High-Availability Enterprise-grade IP Infrastructure.
Voice.
Managed Cloud & On-Premise PBX Solutions Including Support Services For Legacy Systems
Video.
Full-Service Video Delivery Including Free-To-Guest Television, Casting, OTT Apps, and Channel Insertion
Cabling.
Enterprise IP Network Low-Voltage Cabling Services including Cat6/6e Copper, Fiber, and Certification Services
Our Services.
With The TekSecute Technology Group, you know that you are in trusted hands. We’ve installed and supported thousands of client locations, from Boutique Hotels to Grand Resorts. We understand the tight timelines for a New Build site, as well as the importance of Budget-Conscious Technology decisions without compromised quality and Guest Satisfaction.
INTERNET
VOICE
VIDEO
Full-Service Video Delivery Including Free-To-Guest Television, Video On-Demand, Casting / Streaming, and Channel Insertion
CABLING
Legacy System Support Services.
We Are A Team of Highly Qualified Network And System Support Engineers Offering, Unique Support Services For Many Legacy Technology Platforms Currently Serving Our Customers. As One of The Few Legacy Phone and Data System Support Organizations, Our Team of Engineers Provide Break-Fix Services For A Broad Array Of Legacy Systems To Extend The Lifespan of Our Customers’ Systems.
Years of Experience
F.A.Q
Frequently Asked Questions
WHAT TYPES OF PHONE SYSTEMS DO YOU OFFER?
We offer a range of phone systems, including traditional landline systems, VoIP (Voice over Internet Protocol) systems, Cloud-Based, and hybrid systems that combine both technologies.
WHAT FEATURES SHOULD I LOOK FOR IN A PHONE SYSTEM?
Features to look for in a hotel phone system include call routing, voicemail, auto-attendant, call forwarding, conference calling, and emergency calling. Other features may include integration with property management systems, guest room phones, and mobile devices.
CAN YOU PROVIDE SUPPORT FOR GUESTS, RESIDENTS, AND STAFF WHO HAVE TROUBLE USING OUR SYSTEM?
Yes, we offer 24/7 customer support to ensure that guests can get online quickly and easily. Our support team is available via phone, email, or chat, and can provide troubleshooting assistance to guests & Residents.
CAN YOU PROVIDE AN AUDIT OF OUR EXISTING SYSTEM?
Yes, TekSecute offers phone system auditing services that deliver a report on compliance and service availability. From there, our team can make recommendations and perform the work required to fulfill our recommendations
WHAT INTERNET SPEEDS CAN YOU DELIVER?
Ultimately internet speeds are limited to the bandwidth provided by your local internet service provider and part of our service is finding you the perfect fit in an internet circuit. Our networks are designed to scale to any circuit speed and bandwidth requirements
HOW DO YOU ENSURE THAT GUESTS & RESIDENTS CAN CONNECT TO THE INTERNET EASILY AND SECURELY?
We offer a variety of guest Wi-Fi access options, including password-protected and open networks. We also provide network security measures, such as firewalls, content filtering, and anti-virus software.
WHAT TYPES OF TV SYSTEMS DO YOU PROVIDE?
We provide a variety of TV systems for hotels, including IPTV, digital cable, and satellite TV.
CAN GUESTS & RESIDENTS ACCESS STREAMING SERVICES LIKE NETFLIX AND HULU ON THE HOTEL TV?
CAN WE CUSTOMIZE THE TV SYSTEM WITH ITS OWN BRANDING AND MESSAGING?
Yes, we offer customization options for the TV system, including the ability to display the hotel’s branding and messaging on the TV interface.
Do you provide low-voltage cabling services
Yes! Our team of IT consultants and engineers specialize in low voltage, copper and fiber optic cabling
CAN YOU HANDLE LARGE-SCALE PROJECTS?
Yes, we have experience with projects of all sizes and complexities, and we can handle anything from small property installations to large-scale industrial projects.
DO YOU PROVIDE WARRANTIES ON YOUR WORK?
Yes, we stand behind the quality of our work and provide warranties on both our products and services.
HOW LONG DOES AN INSTALLATION TYPICALLY TAKE?
The length of an installation can vary depending on the size and complexity of the project, but we work efficiently to minimize disruption to your business and complete the installation as quickly as possible.