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24/7 Support Services

701.235.4314

TEKSECUTE

Voice.

Powering Connections

Voice Services.

We cater to a wide range of clients, including small to medium-sized businesses (SMBs), hotels, resorts, hospitals, schools, and more, by providing robust On-Premise & Cloud-Based PBX Solutions using state-of-the-art technology. Our Solutions ensure our clients can benefit from the perfect blend of affordability, simplicity, and scalable technology. Let’s discuss how TekSecute can deliver unparalleled installation, service, and support to your properties.

01. On-Premise PBX

Partnering With Several Enterprise On-Premise PBX Manufacturers, TekSecute Can Deliver a Robust On-Premise PBX With Features Specific To Hospitality and Long-Term Stay Properties

02. Hosted Cloud PBX

Cloud-Based PBX Solutions Offer High-Avaliability Service While Eliminating The Need For Costly On-Premise Hardware, Ensuring Your Properties’ Enhanced Features Are Always Up To Date.

03.E911 Emergency Services

Emergency Routing Services Are At The Core Of Our PBX Solutions, Routing Emergency Services Over SIP and Ensuring Compliance With RAY BAUM’s Act & Kari’s Law.

04. Legacy System Support

As One of The Few Legacy Phone System Support Organizations, Our Team of System Support Engineers Provide Break-Fix Services For Broad Array Of Legacy Phone Systems.  

F.A.Q.s

Frequently Asked Questions

We Love Interacting With Our Customers and Answering Any Questions You Have About How TekSecute Can Deliver Enterprise-Grade Solutions In Your Properties. If Your Question Hasn’t Been Answered Here, Please Reach Out And One Of Our Experts Will Deliver The Answer!

What types of phone systems do hotel phone system service providers offer?

Hotel phone system service providers typically offer a range of phone systems, including traditional landline systems, VoIP (Voice over Internet Protocol) systems, and hybrid systems that combine both technologies.

What features should I look for in a hotel phone system?

Features to look for in a hotel phone system include call routing, voicemail, auto-attendant, call forwarding, conference calling, and emergency calling. Other features may include integration with property management systems, guest room phones, and mobile devices.

How can a TekSecute help me save money?

Our Cloud-Based PBX Solutions deliver enterprise-grade features while eliminating the need for costly head-end equipment.  Our Service team also supports legacy phone systems longer than most, allowing you to extend the life of your current phone system.

Can you provide support for guests, residents, and staff who have trouble using our phone system?

Yes, we offer 24/7 customer support to ensure that guests can get online quickly and easily. Our support team is available via phone, email, or chat, and can provide troubleshooting assistance to guests.

Can you provide an audit of our existing system?
Yes, TekSecute offers phone system auditing services that deliver a report on compliance and service availability.  From there, our team can make recommendations and perform the work required to fulfill our recommendations

Process

Full-Scope Solutions Delivery

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Design

Our team will review your requirements, develop a scope of work detailing how TekSecute will deliver a solution to facilitate, and create a series of pricing options to fit your budget. The design phase might include an onsite survey, review of architectural drawings, and additional information gathering exercises
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Installation

Our team of installation technicians and project managers with review our designs and develop a plan with your team to execute. This includes persistent communication throughout the installation process and a documented implementation to ensure ongoing supportability by our service team.
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Support

Following installation, we offer 24/7 customer support to ensure that guests & residents can get online quickly and easily. Our support team is available via phone, email, or chat, and can provide troubleshooting assistance to any user connecting to your service.