Customer Service & Support.
At our core we are a 24/7 remote and onsite support services organization. We are a team of highly qualified network and system support engineers. Not only do we support those solutions that we sell and install but we also offer support service options for many legacy technology platforms in the field today. As one of the few legacy phone and data system support organizations, our team of engineers provide 24/7 remote and onsite break-fix services for a broad array of legacy systems to extend their lifespan and save our customers money.
Frequently Asked Questions
We Love Interacting With Our Customers and Answering Any Questions You Have About How TekSecute Can Deliver Enterprise-Grade Solutions In Your Properties. If Your Question Hasn’t Been Answered Here, Please Reach Out And One Of Our Experts Will Deliver The Answer!
Do you support phone systems that you did not install?
Yes! We support most legacy phone systems, providing break-fix services on maintenance contracts
How do I contact your help desk?
You can contact us at 888.824.5885 or by clicking the contact us link in the navigation menu at the top of your screen
Is your helpdesk available 24/7?
Yes, our support staff is available 24/7.
Full-Scope Solutions Delivery
Following installation, we offer 24/7 customer support to ensure that guests & residents can get online quickly and easily. Our support team is available via phone, email, or chat, and can provide troubleshooting assistance to any user connecting to your service.